Upon specimen arrival at Lab Services, specimen is placed into Received status
where then moved to one of the following On Hold, Rejected, PA Pending, Processing

• Received – Specimen received at lab and billing scrub begins
• On Hold – Specimen is held for various reasons, details inside Order by clicking on View when In Order Table
• Processing – Specimen through QA, financial qualification, and PA (if necessary) and approved for processing
• Rejected – Specimen rejected for various reasons, details inside Order by clicking on View when in Order Table,
  email notification may be sent to the ordering office and the account representative
• PA Pending – Prior Approval submitted to insurance for coverage approval
• Specimen rejected reasons; packaged or labeled properly, Past stability, missing identifiers, etc
• Denial for coverage
• Denial of services or procedures not covered by the policy
• Denial because a procedure is considered experimental, cosmetic, investigational, or not medically necessary;
• Denial because a referral was required;
• Denial because the patient used an out-of-network provider;
• Denial for typographical errors;
• Denial for timeliness
• Denial due to policy limitations; or